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Blog Post | Consumer Protection

CFPB Adds Consumer Stories to Public Complaint Database | Ed Mierzwinski

Today, the CFPB took a step to make its excellent public database of consumer complaints even better, by adding complaint narratives (stories), but only with the consumer's consent. It's a step we've long urged. It will enrich our research into the marketplace, help consumers make choices and help good-actor firms avoid bad practices by others.

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Media Hit | Financial Reform

Credit Bureaus’ Deal to Improve Accuracy ‘Huge’ for Consumers

(Bloomberg) -- Buying homes, getting jobs and borrowing money will be easier after an agreement by the three biggest U.S. consumer credit reporting services with New York.[...] “It’s a sea change in the way the credit bureaus treat complaints,” said [U.S. PIRG's Ed] Mierzwinski. “The credit bureaus have been run by computers for years now. They’re going to have to hire more people and actually verify that what a creditor said is true.”

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Blog Post | Financial Reform

Anthem Customers and Others: Some Advice On Steps To Take After Data Breach | Ed Mierzwinski

UPDATED (9 Feb.) Retail store data breaches make a mess, but an easy one to clean up and the few consumers who become fraud victims are quickly made whole. The Anthem hackers, on the other hand, reportedly obtained a mother lode of information that could be used to commit a variety of serious frauds, including obtaining your tax refund. Read our tips here. Here's the first: Don't click on any emails claiming to be from Anthem; some may be malicious.

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Report | RIPIRG Education Fund | Transportation

The Innovative Transportation Index

This report reviews the availability of 11 technology-enabled transportation services – including online ridesourcing, carsharing, ridesharing, taxi hailing, static and real-time transit information, multi-modal apps, and virtual transit ticketing – in 70 U.S. cities. It finds that residents of 19 cities, with a combined population of nearly 28 million people, have access to eight or more of these services, with other cities catching up rapidly.

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Report | RIPIRG Education Fund | Consumer Protection

Trouble in Toyland 2014

Among the toys surveyed this year, we found numerous choking hazards and five toys with concentrations of toxics exceeding federal standards. In addition to reporting on potentially hazardous products found in stores in 2014, this installment of the report describes the potential hazards in toys and children’s products.

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News Release | RIPIRG Education Fund | Health Care

Nationwide Survey of New Health Exchanges Shows How to Lower Costs for Consumers

Many states are creating health exchanges to deliver better value for consumers, and other states should follow their lead, according to Making the Grade, a new report by consumer group RIPIRG.  Health exchanges are competitive marketplaces that can empower individuals and small businesses with better, more affordable options for coverage.  Under the federal health reform law, each state will have an exchange up and running in 2014. The report closely examines the exchanges that have so far been set up by states and rates them according to how accountable they will be to consumers and the public, how much they can do to lower premiums and improve the quality of care, how friendly they will be to consumers, and how stable they will be.

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News Release | RIPIRG Education Fund | Consumer Protection

Data Shows Rhode Island’s Bridges are 4th Worst in the Country on Eve of Obama Bridge Speech

With President Obama calling for robust investments in repairing America’s crumbling roads and bridges today, the Rhode Island Public Interest Research Group (RIPIRG) released data today documenting the number of “structurally deficient” bridges in Rhode Island.

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News Release | RIPIRG Education Fund | Budget

Unlikely Allies Uncover $1 Trillion in Savings for Super Committee

As the Congressional “Super Committee” begins its search for $1.5 trillion in deficit reduction, a new study released today by the Rhode Island Public Interest Research Group (RIPIRG) and the National Taxpayers Union (NTU) provides the panel with a great place to start: more than $1 trillion of spending cuts with appeal from across the political spectrum.

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News Release | RIPIRG Education Fund | Consumer Protection

Consumer Group Alerts Shoppers to Hidden Toy Hazards

Hazardous toys are still sold in stores across the country, despite a new law overhauling the nation’s product safety watchdog agency, according to the 23rd annual toy safety survey released today. The group also warned that the Consumer Product Safety Commission may delay one of the new law’s toxic toy protections indefinitely.

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News Release | RIPIRG Education Fund | Consumer Protection

Students Support Fair Campus Credit Card Marketing Principles

Students overwhelmingly support limits on campus credit card marketing, according to the results of a nationwide RIPIRG Education Fund survey of more than 1,500 students at 40 colleges in 14 states.

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Report | U.S. PIRG Education Fund | Safe Energy

Unacceptable Risk

American nuclear power plants are not immune to the types of natural disasters, mechanical failures, human errors, and losses of critical electric power supplies that have characterized major nuclear accidents such as the one at Fukushima Daiichi power plant in Japan. Indeed, at several points over the last 20 years, American nuclear power plants have experienced “close calls” that could have led to damage to the reactor core and the subsequent release of large amounts of radiation.

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Report | U.S. PIRG Education Fund | Food

Apples to Twinkies

America is facing an obesity epidemic – one that’s hitting children especially hard. Childhood obesity rates have tripled over the last three decades, with one in five kids aged 6 to 11 now obese.

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Report | RIPIRG Education Fund | Financial Reform

Big Banks, Bigger Fees

Since Congress largely deregulated consumer deposit (checking and savings) accounts beginning in the early 1980s, the PIRGs have tracked bank deposit account fee changes and documented the banks’ long-term strategy to raise fees, invent new fees and make it harder to avoid fees. 

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Report | RIPIRG | Consumer Protection

Trouble In Toyland: The 26th Annual Survey of Toy Safety

The 2011 Trouble in Toyland report is our 26th annual survey of toy safety. In this report, we provide safety guidelines for consumers when purchasing toys for young children and provide examples of toys currently on store shelves that may pose potential safety hazards.

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Report | RIPIRG | Consumer Protection

Caution: Red Light Cameras Ahead

Local contracting for automated traffic enforcement systems may sometimes be a useful tool for keeping drivers and pedestrians safe. But when private firms and municipalities consider revenues first, and safety second, the public interest is threatened.

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